Orders

All orders must be made via the website. We cannot accept any other payment methods other than those available through the website.

Orders made be paid for in full before production can commence.

Artwork

Artwork must be provided in either JPEG, PNG or PDF format at high resolution. Please try to provide artwork at the required size for the product it is being applied to (see FAQs for accurate dimensions) otherwise we may need to re-size, scale or crop unsuitable artwork.

You are responsible for ensuring that materials you submit are free from copyright or any other licensing restrictions.

You agree to only submit artwork that you hold the copyright for and agree to indemnify and hold BandStands (P and P Signs) harmless from any claims resulting from your use of our services that damages you or any other party.

You guarantee that you have permission to use all elements of artwork, text, images or other content you provide and agree to protect BandStands (P and P Signs) from any claim by a third party of using their intellectual property.

You may be provided with a proof or mock-up to approve before your order goes to production.

You are responsible for ensuring that artwork is provided in an acceptable format and is free from errors, omissions or inconsistencies.

If you have any special requirements or suggestions to make on the printing or application of decals, you must make us aware of this in the ‘Additional notes’ field of the Checkout page, or by email prior to placing an order.

We reserve the right to charge for any additional work that is required to make submitted artwork suitable for production. We will make you aware of any issues and agree any costs involved before the work takes place.

Delivery

All orders are dispatched by Royal Mail or tracked courier service. Please see our Delivery Information page for full details of delivery charges and turnaround times.

If you have a deadline to work to, you must make us aware of this prior to placing an order. Send an email to info@bandstands.co.uk or call 01622 831 750 for a quick response.

The delivery address for your order will be used as it appears in your confirmation email as provided by you on the Checkout page.

We take every precaution to prepare your order for transit, however once your package is dispatched we cannot be responsible for any loss or damage incurred as a result of the actions of the courier service.

BandStands

If you have any questions about your order or would like to enquire before placing an order, please get in touch.

BandStands
The Old Bakery
Maidstone Road
Marden
Kent TN12 9AB

Email: info@bandstands.co.uk
Tel: +44 (0)1622 831 750

BandStands is a trading name of P&P Signs. All prices listed are inclusive of VAT unless stated otherwise. VAT registration number: 122057946.